Problem Defining & The Consulting/Intervention Process Calif Manage Rev. 1979 Spring;21(3):26-33.Kilmann R, Mitroff I. Intervention theory1 and the consulting process2 have developed to provide more effective methods by which organizational change is conducted. These methods have emerged in order to operationalize a theory of changing rather than a theory of change. The latter is what Bennis3 found to be the [...]![]()
